Zoho Bigin for AI agents

Zoho Bigin is a simplified CRM for small businesses, focused on pipeline tracking and contact management without the complexity of a full CRM. Connect it once through Arc0, and your agent, or Claude, ChatGPT and Cursor, can use it through one MCP endpoint, limited to what each user approved.

Connect Zoho Bigin See the 54 actions ↓

CRMOAuth 2.0MCP + RESTbigin.com

AUDIT LOG · ZOHO BIGINPOLICY: acme-support

09:41:07 · claude · u_8f2read

zoho_bigin.search_records

Search Records✓ allowed · 212ms

09:41:08 · claude · u_8f2read

zoho_bigin.get_user

Get User✓ allowed · 164ms

09:41:09 · claude · u_8f2write

zoho_bigin.create_tags

Create Tags✓ approved · approved by user

09:41:12 · claude · u_8f2destructive

zoho_bigin.delete_note

Delete Note✕ blocked · policy: deny

EVERY ZOHO BIGIN CALL, ON THE RECORD

01 · USE CASES

What agents do in Zoho Bigin.

Add a new record

Create a new contact or pipeline record in Bigin.

Get deleted records

Check which records were recently deleted, a read-only recovery check.

Confirm before deleting records

Check with the user before deleting records, since notes and attachments on them go with them.

02 · ACTIONS

54 Zoho Bigin actions, graded by risk.

Every Zoho Bigin action is tagged read, write or destructive, so one policy covers the whole app and new actions inherit the right default.

read

Look things up. Allowed by default.

zoho_bigin.get_user
Get User
zoho_bigin.get_roles
Get Roles
zoho_bigin.get_users
Get Users
zoho_bigin.get_fields
Get Fields
zoho_bigin.get_layout
Get Layout
zoho_bigin.get_record
Get Record
zoho_bigin.get_layouts
Get Layouts
zoho_bigin.get_modules
Get Modules
zoho_bigin.get_records
Get Records
zoho_bigin.get_profiles
Get Profiles
zoho_bigin.get_all_notes
Get All Notes
zoho_bigin.search_records
Search Records
zoho_bigin.get_attachments
Get Attachments
zoho_bigin.get_custom_view
Get Custom View
zoho_bigin.get_custom_views
Get Custom Views
zoho_bigin.get_organization
Get Organization

+ 12 MORE

write

Create and change things. Allow, or ask the user first.

zoho_bigin.add_records
Add Records
zoho_bigin.create_tags
Create Tags
zoho_bigin.update_note
Update Note
zoho_bigin.update_user
Update User
zoho_bigin.create_notes
Create Notes
zoho_bigin.update_users
Update Users
zoho_bigin.update_records
Update Records
zoho_bigin.add_tags_to_records
Add Tags to Records
zoho_bigin.create_record_notes
Create Record Notes
zoho_bigin.create_bulk_read_job
Create Bulk Read Job
zoho_bigin.update_related_records
Update Related Records
zoho_bigin.update_notification_info
Update Notification Info
zoho_bigin.update_notification_details
Update Notification Details
zoho_bigin.upsert_records
Upsert Records
zoho_bigin.upload_attachment
Upload Attachment
zoho_bigin.upload_record_photo
Upload Record Photo

+ 3 MORE

destructive

Delete, cancel or archive. Ask first, or deny outright.

zoho_bigin.delete_note
Delete Note
zoho_bigin.delete_notes
Delete Notes
zoho_bigin.delete_record
Delete Record
zoho_bigin.delete_records
Delete Records
zoho_bigin.delete_attachment
Delete Attachment
zoho_bigin.delete_record_photo
Delete Record Photo
zoho_bigin.disable_notifications
Disable Notifications

03 · HOW IT WORKS

Zoho Bigin in three steps.

01Your users connect Zoho BiginThey sign in to Zoho Bigin on Arc0 Connect, under your brand, and approve the access you ask for.
02You set the rulesReads run, writes like “create Tags” can wait for the user, and “delete Note” can be denied outright.
03Any agent can actYour agent calls Zoho Bigin through the Arc0 SDK or MCP, and so can Claude, ChatGPT and Cursor. Every call lands on the audit log.

POLICY.TS

await arc0.policies.set('zoho_bigin', {
  read: 'allow',
  write: 'ask',        // create_tags
  destructive: 'deny',  // delete_note
})

# Claude Code: the same connection, one URL
$ claude mcp add --transport http arc0 \
    https://mcp.arc0.ai/u/u_8f2

04 · AUTH AND DATA

How Zoho Bigin connects.

Users sign in to Zoho Bigin on Arc0 Connect and approve the scopes you request. Build with Arc0’s Zoho Bigin OAuth app, or bring your own so the Zoho Bigin consent screen names you. Tokens refresh automatically, and you can export them whenever you want.

The same Zoho Bigin connection serves your agent over MCP and your own backend over REST and the proxy, so a user connects once. How Arc0 handles credentials →

AUTH: OAuth 2.0
CREDENTIALS: Per-tenant encrypted vault
MODEL SEES: Results only, never credentials
AUDIT LOG: Every call, on every plan

05 · WORKS WITH

Use Zoho Bigin from any agent.

Claude

ChatGPT

Cursor

Codex

VS Code

OpenAI Agents SDK

Claude Agent SDK

Vercel AI SDK

Mastra

LangGraph

06 · RELATED

More crm apps.

Salesforce224 actions

07 · FAQ

Zoho Bigin and Arc0, answered.

Q01

Can I use Zoho Bigin with Claude, ChatGPT or Cursor?

Yes. Connect Zoho Bigin to Arc0 once, then add your Arc0 MCP URL to Claude, ChatGPT, Cursor, Claude Code or any other remote-MCP client. Each assistant only gets the Zoho Bigin actions you allow.

Q02

How do users connect Zoho Bigin?

Q03

Which Zoho Bigin actions can my agent take?

54 in total: 28 read, 19 write and 7 destructive, such as “create Tags”. Your policies decide which of them each agent may call.

Q04

Can I stop my agent from deleting things in Zoho Bigin?

Yes. Actions like “delete Note” are graded destructive. Set destructive actions to deny, or to ask so the user approves each one, and blocked calls still show up on the audit log.

Q05

Can my own backend call Zoho Bigin too?

Yes. The same Zoho Bigin connection is available over REST and through the Arc0 proxy, so your product and your agent share one connection per user.

Get started

Plug Zoho Bigin into your agent.

Your users connect Zoho Bigin once, under your brand. Your agent gets 54 actions behind your policies, with every call on the record.

Connect Zoho Bigin Browse all apps →

Free to build · MCP + REST · Audit log on every plan