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Simplesat for AI agents

Simplesat collects CSAT and NPS survey responses from customers and syncs them into helpdesk tools, giving support teams a real-time read on service quality. Connect it once through Arc0, and your agent, or Claude, ChatGPT and Cursor, can use it through one MCP endpoint, limited to what each user approved.

Connect SimplesatSee the 9 actions ↓
CRMAPI keyMCP + RESTsimplesat.io
AUDIT LOG · SIMPLESATPOLICY: acme-support
09:41:07 · claude · u_8f2read
simplesat.list_answers
List Answers✓ allowed · 212ms
09:41:08 · claude · u_8f2read
simplesat.get_customer
Get Customer✓ allowed · 164ms
09:41:09 · claude · u_8f2write
simplesat.create_or_update_customer2
Create or Update Customer V2✓ approved · approved by user
EVERY SIMPLESAT CALL, ON THE RECORD
01 · USE CASES

What agents do in Simplesat.

01

Search recent survey responses

Search answers to a CSAT survey to find the customers who rated a support interaction poorly this week.

02

Update a customer record

Update a customer's profile with their latest survey score, keeping helpdesk records aligned with feedback data.

03

Check before merging a duplicate customer

Look up an existing customer by email before creating a new one, avoiding duplicate profiles in the account.

02 · ACTIONS

9 Simplesat actions, graded by risk.

Every Simplesat action is tagged read, write or destructive, so one policy covers the whole app and new actions inherit the right default.

read

6

Look things up. Allowed by default.

  • simplesat.get_customer
    Get Customer
  • simplesat.list_answers
    List Answers
  • simplesat.list_surveys
    List Surveys
  • simplesat.list_questions
    List Questions
  • simplesat.search_answers
    Search Answers
  • simplesat.search_responses
    Search Responses

write

3

Create and change things. Allow, or ask the user first.

  • simplesat.update_customer
    Update Customer
  • simplesat.create_or_update_customer2
    Create or Update Customer V2
  • simplesat.create_or_update_team_member
    Create or Update Team Member

destructive

0

Delete, cancel or archive. Ask first, or deny outright.

  • No destructive actions.
03 · HOW IT WORKS

Simplesat in three steps.

  1. 01Your users connect SimplesatThey add their Simplesat api key on Arc0 Connect, under your brand. It goes straight into the vault.
  2. 02You set the rulesReads run, and writes like “create or Update Customer V2” can wait for the user to approve.
  3. 03Any agent can actYour agent calls Simplesat through the Arc0 SDK or MCP, and so can Claude, ChatGPT and Cursor. Every call lands on the audit log.
POLICY.TS
await arc0.policies.set('simplesat', {
  read: 'allow',
  write: 'ask',        // create_or_update_customer2
  destructive: 'deny',  
})

# Claude Code: the same connection, one URL
$ claude mcp add --transport http arc0 \
    https://mcp.arc0.ai/u/u_8f2
04 · AUTH AND DATA

How Simplesat connects.

Users add their Simplesat api key on Arc0 Connect. It is encrypted in the vault, never shown to the model, and each user can rotate or revoke it at any time.

The same Simplesat connection serves your agent over MCP and your own backend over REST and the proxy, so a user connects once. How Arc0 handles credentials →

AUTH
API key
CREDENTIALS
Per-tenant encrypted vault
MODEL SEES
Results only, never credentials
AUDIT LOG
Every call, on every plan
05 · WORKS WITH

Use Simplesat from any agent.

Claude
ChatGPT
Cursor
Codex
VS Code
OpenAI Agents SDK
Claude Agent SDK
Vercel AI SDK
Mastra
LangGraph
06 · RELATED

More crm apps.

Salesforce224 actionsHubSpot263 actionsZendesk457 actionsPipedrive403 actionsApollo67 actionsAttio109 actionsAcculynx8 actionsAeroleads1 actions
ALL CRM APPS →
07 · FAQ

Simplesat and Arc0, answered.

Q01

Can I use Simplesat with Claude, ChatGPT or Cursor?

Yes. Connect Simplesat to Arc0 once, then add your Arc0 MCP URL to Claude, ChatGPT, Cursor, Claude Code or any other remote-MCP client. Each assistant only gets the Simplesat actions you allow.

Q02

How do users connect Simplesat?

Users add their Simplesat api key on Arc0 Connect. It is encrypted in the vault, never shown to the model, and each user can rotate or revoke it at any time.

Q03

Which Simplesat actions can my agent take?

9 in total: 6 read, 3 write and 0 destructive, such as “create or Update Customer V2”. Your policies decide which of them each agent may call.

Q04

Can I make my agent read-only in Simplesat?

Yes. Allow read actions and deny writes in the Simplesat policy. Your agent can still look things up, and any write it attempts is blocked and logged.

Q05

Can my own backend call Simplesat too?

Yes. The same Simplesat connection is available over REST and through the Arc0 proxy, so your product and your agent share one connection per user.

Get started

Plug Simplesat into your agent.

Your users connect Simplesat once, under your brand. Your agent gets 9 actions behind your policies, with every call on the record.

Connect SimplesatBrowse all apps →

Free to build · MCP + REST · Audit log on every plan