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Kommo for AI agents

Kommo is a messaging-first CRM that sales teams use to manage leads, contacts, companies, and pipelines across WhatsApp, Instagram, and other chat channels. Connect it once through Arc0, and your agent, or Claude, ChatGPT and Cursor, can use it through one MCP endpoint, limited to what each user approved.

Connect KommoSee the 53 actions ↓
CRMOAuth 2.0MCP + RESTkommo.com
AUDIT LOG · KOMMOPOLICY: acme-support
09:41:07 · claude · u_8f2read
kommo.list_files
List Kommo Files✓ allowed · 212ms
09:41:08 · claude · u_8f2read
kommo.get_lead
Get Kommo Lead✓ allowed · 164ms
09:41:09 · claude · u_8f2write
kommo.create_lead
Create Kommo Lead✓ approved · approved by user
09:41:12 · claude · u_8f2destructive
kommo.delete_files
Delete Kommo Files✕ blocked · policy: deny
EVERY KOMMO CALL, ON THE RECORD
01 · USE CASES

What agents do in Kommo.

01

Create a new lead from an inquiry

Create a Kommo lead and attach a contact when a new inquiry arrives from another channel.

02

Check a lead's pipeline stage

Look up a lead's current pipeline status before a rep follows up.

03

Approve before deleting a file

Require approval before deleting files attached to a lead or contact record.

02 · ACTIONS

53 Kommo actions, graded by risk.

Every Kommo action is tagged read, write or destructive, so one policy covers the whole app and new actions inherit the right default.

read

42

Look things up. Allowed by default.

  • kommo.get_lead
    Get Kommo Lead
  • kommo.get_task
    Get Kommo Task
  • kommo.get_user
    Get Kommo User
  • kommo.get_event
    Get Kommo Event
  • kommo.get_widget
    Get Kommo Widget Info
  • kommo.list_files
    List Kommo Files
  • kommo.list_leads
    List Kommo Leads
  • kommo.list_roles
    List Kommo User Roles
  • kommo.list_tasks
    List Kommo Tasks
  • kommo.list_users
    List Kommo Users
  • kommo.get_account
    Get Kommo Account
  • kommo.get_company
    Get Kommo Company
  • kommo.get_contact
    Get Kommo Contact
  • kommo.list_events
    List Kommo Events
  • kommo.get_pipeline
    Get Kommo Pipeline
  • kommo.list_sources
    List Kommo Lead Sources
+ 26 MORE

write

10

Create and change things. Allow, or ask the user first.

  • kommo.create_lead
    Create Kommo Lead
  • kommo.create_task
    Create Kommo Task
  • kommo.update_lead
    Update Kommo Lead
  • kommo.update_task
    Update Kommo Task
  • kommo.create_company
    Create Kommo Companies
  • kommo.create_contact
    Create Kommo Contact
  • kommo.update_company
    Update Kommo Company
  • kommo.update_contact
    Update Kommo Contact
  • kommo.add_ai_source_file
    Add AI Source File
  • kommo.import_products_to_ai
    Import Products to AI

destructive

1

Delete, cancel or archive. Ask first, or deny outright.

  • kommo.delete_files
    Delete Kommo Files
03 · HOW IT WORKS

Kommo in three steps.

  1. 01Your users connect KommoThey sign in to Kommo on Arc0 Connect, under your brand, and approve the access you ask for.
  2. 02You set the rulesReads run, writes like “create Kommo Lead” can wait for the user, and “delete Kommo Files” can be denied outright.
  3. 03Any agent can actYour agent calls Kommo through the Arc0 SDK or MCP, and so can Claude, ChatGPT and Cursor. Every call lands on the audit log.
POLICY.TS
await arc0.policies.set('kommo', {
  read: 'allow',
  write: 'ask',        // create_lead
  destructive: 'deny',  // delete_files
})

# Claude Code: the same connection, one URL
$ claude mcp add --transport http arc0 \
    https://mcp.arc0.ai/u/u_8f2
04 · AUTH AND DATA

How Kommo connects.

Users sign in to Kommo on Arc0 Connect and approve the scopes you request. Build with Arc0’s Kommo OAuth app, or bring your own so the Kommo consent screen names you. Tokens refresh automatically, and you can export them whenever you want.

The same Kommo connection serves your agent over MCP and your own backend over REST and the proxy, so a user connects once. How Arc0 handles credentials →

AUTH
OAuth 2.0
CREDENTIALS
Per-tenant encrypted vault
MODEL SEES
Results only, never credentials
AUDIT LOG
Every call, on every plan
05 · WORKS WITH

Use Kommo from any agent.

Claude
ChatGPT
Cursor
Codex
VS Code
OpenAI Agents SDK
Claude Agent SDK
Vercel AI SDK
Mastra
LangGraph
06 · RELATED

More crm apps.

Salesforce224 actionsHubSpot263 actionsZendesk457 actionsPipedrive403 actionsApollo67 actionsAttio109 actionsAcculynx8 actionsAeroleads1 actions
ALL CRM APPS →
07 · FAQ

Kommo and Arc0, answered.

Q01

Can I use Kommo with Claude, ChatGPT or Cursor?

Yes. Connect Kommo to Arc0 once, then add your Arc0 MCP URL to Claude, ChatGPT, Cursor, Claude Code or any other remote-MCP client. Each assistant only gets the Kommo actions you allow.

Q02

How do users connect Kommo?

Users sign in to Kommo on Arc0 Connect and approve the scopes you request. Build with Arc0’s Kommo OAuth app, or bring your own so the Kommo consent screen names you. Tokens refresh automatically, and you can export them whenever you want.

Q03

Which Kommo actions can my agent take?

53 in total: 42 read, 10 write and 1 destructive, such as “create Kommo Lead”. Your policies decide which of them each agent may call.

Q04

Can I stop my agent from deleting things in Kommo?

Yes. Actions like “delete Kommo Files” are graded destructive. Set destructive actions to deny, or to ask so the user approves each one, and blocked calls still show up on the audit log.

Q05

Can my own backend call Kommo too?

Yes. The same Kommo connection is available over REST and through the Arc0 proxy, so your product and your agent share one connection per user.

Get started

Plug Kommo into your agent.

Your users connect Kommo once, under your brand. Your agent gets 53 actions behind your policies, with every call on the record.

Connect KommoBrowse all apps →

Free to build · MCP + REST · Audit log on every plan