Get started

GorillaDesk for AI agents

GorillaDesk is field service management software for pest control and similar service businesses, covering jobs, estimates, and invoices. Revenue teams rely on it to track customer relationships instead of scattering notes across tools. Connect it once through Arc0, and your agent, or Claude, ChatGPT and Cursor, can use it through one MCP endpoint, limited to what each user approved.

Connect GorillaDeskSee the 13 actions ↓
CRMAPI keyMCP + RESTgorilladesk.com
AUDIT LOG · GORILLADESKPOLICY: acme-support
09:41:07 · claude · u_8f2read
gorilladesk.list_phone_types
List Phone Types✓ allowed · 212ms
09:41:08 · claude · u_8f2read
gorilladesk.get_jobs
Get Jobs✓ allowed · 164ms
09:41:09 · claude · u_8f2write
gorilladesk.create_customer
Create Customer✓ approved · approved by user
EVERY GORILLADESK CALL, ON THE RECORD
01 · USE CASES

What agents do in GorillaDesk.

01

Look up a customer's job history

Pull a customer's past jobs and invoices before a technician arrives for a follow-up visit.

02

Check an estimate's status

Look up an outstanding estimate to see if the customer has approved it yet.

03

Add a note to a customer record

Log a note on a customer's account after a call, so the next technician has context.

02 · ACTIONS

13 GorillaDesk actions, graded by risk.

Every GorillaDesk action is tagged read, write or destructive, so one policy covers the whole app and new actions inherit the right default.

read

11

Look things up. Allowed by default.

  • gorilladesk.get_jobs
    Get Jobs
  • gorilladesk.get_users
    Get Users
  • gorilladesk.get_company
    Get Company
  • gorilladesk.get_credits
    Get Credits
  • gorilladesk.get_invoices
    Get Invoices
  • gorilladesk.get_payments
    Get Payments
  • gorilladesk.get_services
    Get Services
  • gorilladesk.get_customers
    Get Customers
  • gorilladesk.get_documents
    Get Documents
  • gorilladesk.get_estimates
    Get Estimates
  • gorilladesk.list_phone_types
    List Phone Types

write

2

Create and change things. Allow, or ask the user first.

  • gorilladesk.create_customer
    Create Customer
  • gorilladesk.create_customer_note
    Create Customer Note

destructive

0

Delete, cancel or archive. Ask first, or deny outright.

  • No destructive actions.
03 · HOW IT WORKS

GorillaDesk in three steps.

  1. 01Your users connect GorillaDeskThey add their GorillaDesk api key on Arc0 Connect, under your brand. It goes straight into the vault.
  2. 02You set the rulesReads run, and writes like “create Customer” can wait for the user to approve.
  3. 03Any agent can actYour agent calls GorillaDesk through the Arc0 SDK or MCP, and so can Claude, ChatGPT and Cursor. Every call lands on the audit log.
POLICY.TS
await arc0.policies.set('gorilladesk', {
  read: 'allow',
  write: 'ask',        // create_customer
  destructive: 'deny',  
})

# Claude Code: the same connection, one URL
$ claude mcp add --transport http arc0 \
    https://mcp.arc0.ai/u/u_8f2
04 · AUTH AND DATA

How GorillaDesk connects.

Users add their GorillaDesk api key on Arc0 Connect. It is encrypted in the vault, never shown to the model, and each user can rotate or revoke it at any time.

The same GorillaDesk connection serves your agent over MCP and your own backend over REST and the proxy, so a user connects once. How Arc0 handles credentials →

AUTH
API key
CREDENTIALS
Per-tenant encrypted vault
MODEL SEES
Results only, never credentials
AUDIT LOG
Every call, on every plan
05 · WORKS WITH

Use GorillaDesk from any agent.

Claude
ChatGPT
Cursor
Codex
VS Code
OpenAI Agents SDK
Claude Agent SDK
Vercel AI SDK
Mastra
LangGraph
06 · RELATED

More crm apps.

Salesforce224 actionsHubSpot263 actionsZendesk457 actionsPipedrive403 actionsApollo67 actionsAttio109 actionsAcculynx8 actionsAeroleads1 actions
ALL CRM APPS →
07 · FAQ

GorillaDesk and Arc0, answered.

Q01

Can I use GorillaDesk with Claude, ChatGPT or Cursor?

Yes. Connect GorillaDesk to Arc0 once, then add your Arc0 MCP URL to Claude, ChatGPT, Cursor, Claude Code or any other remote-MCP client. Each assistant only gets the GorillaDesk actions you allow.

Q02

How do users connect GorillaDesk?

Users add their GorillaDesk api key on Arc0 Connect. It is encrypted in the vault, never shown to the model, and each user can rotate or revoke it at any time.

Q03

Which GorillaDesk actions can my agent take?

13 in total: 11 read, 2 write and 0 destructive, such as “create Customer”. Your policies decide which of them each agent may call.

Q04

Can I make my agent read-only in GorillaDesk?

Yes. Allow read actions and deny writes in the GorillaDesk policy. Your agent can still look things up, and any write it attempts is blocked and logged.

Q05

Can my own backend call GorillaDesk too?

Yes. The same GorillaDesk connection is available over REST and through the Arc0 proxy, so your product and your agent share one connection per user.

Get started

Plug GorillaDesk into your agent.

Your users connect GorillaDesk once, under your brand. Your agent gets 13 actions behind your policies, with every call on the record.

Connect GorillaDeskBrowse all apps →

Free to build · MCP + REST · Audit log on every plan