Servicem8 for AI agents

ServiceM8 helps field service businesses schedule jobs, send quotes, and track work through mobile apps for staff in the field. Trades and home service companies use it to run daily operations. Connect it once through Arc0, and your agent, or Claude, ChatGPT and Cursor, can use it through one MCP endpoint, limited to what each user approved.

Connect Servicem8 See the 28 actions ↓

SchedulingOAuth 2.0MCP + RESTservicem8.com

AUDIT LOG · SERVICEM8POLICY: acme-support

09:41:07 · claude · u_8f2read

servicem8.list_all_jobs

List All Jobs✓ allowed · 212ms

09:41:08 · claude · u_8f2read

servicem8.retrieve_job

Retrieve Job✓ allowed · 164ms

09:41:09 · claude · u_8f2write

servicem8.create_jobs

Create a new Job✓ approved · approved by user

09:41:12 · claude · u_8f2destructive

servicem8.delete_job_note

Delete Job Note✕ blocked · policy: deny

EVERY SERVICEM8 CALL, ON THE RECORD

01 · USE CASES

What agents do in Servicem8.

Create a new job

Open a new job for a client with the site location and task details a technician needs.

Check a job's status before dispatch

Look up a job's current status and notes before assigning or dispatching a technician to it.

Confirm before removing a job note

Review a job note and get confirmation before deleting it, since field history can't be recovered after.

02 · ACTIONS

28 Servicem8 actions, graded by risk.

Every Servicem8 action is tagged read, write or destructive, so one policy covers the whole app and new actions inherit the right default.

read

Look things up. Allowed by default.

servicem8.list_all_jobs
List All Jobs
servicem8.list_all_forms
List All Forms
servicem8.list_all_tasks
List All Tasks
servicem8.list_all_assets
List All Assets
servicem8.list_all_clients
List All Clients
servicem8.list_all_job_notes
List All Job Notes
servicem8.list_all_locations
List All Locations
servicem8.list_all_materials
List All Materials
servicem8.list_all_job_queues
List All Job Queues
servicem8.list_all_document_templates
List All Document Templates
servicem8.retrieve_job
Retrieve Job
servicem8.retrieve_form
Retrieve Form
servicem8.retrieve_client
Retrieve ServiceM8 Client
servicem8.retrieve_job_note
Retrieve Job Note
servicem8.retrieve_location
Retrieve Location
servicem8.retrieve_material
Retrieve ServiceM8 Material

+ 4 MORE

write

Create and change things. Allow, or ask the user first.

servicem8.create_jobs
Create a new Job
servicem8.create_job_note
ServiceM8 Create Job Note
servicem8.update_job_note
Update a ServiceM8 Job Note
servicem8.create_job_payment
ServiceM8 Create Job Payment
servicem8.update_job_payment
Update Job Payment

destructive

Delete, cancel or archive. Ask first, or deny outright.

servicem8.delete_job_note
Delete Job Note
servicem8.delete_job_payment
Delete Job Payment
servicem8.delete_custom_field
Delete Custom Field

03 · HOW IT WORKS

Servicem8 in three steps.

01Your users connect Servicem8They sign in to Servicem8 on Arc0 Connect, under your brand, and approve the access you ask for.
02You set the rulesReads run, writes like “create a new Job” can wait for the user, and “delete Job Note” can be denied outright.
03Any agent can actYour agent calls Servicem8 through the Arc0 SDK or MCP, and so can Claude, ChatGPT and Cursor. Every call lands on the audit log.

POLICY.TS

await arc0.policies.set('servicem8', {
  read: 'allow',
  write: 'ask',        // create_jobs
  destructive: 'deny',  // delete_job_note
})

# Claude Code: the same connection, one URL
$ claude mcp add --transport http arc0 \
    https://mcp.arc0.ai/u/u_8f2

04 · AUTH AND DATA

How Servicem8 connects.

Users sign in to Servicem8 on Arc0 Connect and approve the scopes you request. Build with Arc0’s Servicem8 OAuth app, or bring your own so the Servicem8 consent screen names you. Tokens refresh automatically, and you can export them whenever you want.

The same Servicem8 connection serves your agent over MCP and your own backend over REST and the proxy, so a user connects once. How Arc0 handles credentials →

AUTH: OAuth 2.0
CREDENTIALS: Per-tenant encrypted vault
MODEL SEES: Results only, never credentials
AUDIT LOG: Every call, on every plan

05 · WORKS WITH

Use Servicem8 from any agent.

Claude

ChatGPT

Cursor

Codex

VS Code

OpenAI Agents SDK

Claude Agent SDK

Vercel AI SDK

Mastra

LangGraph

06 · RELATED

More scheduling apps.

Google Calendar50 actions

Calendly57 actions

Apaleo29 actions

Cal175 actions

Bookingmood142 actions

Eventbrite95 actions

Etermin78 actions

Ticket Tailor77 actions

ALL SCHEDULING APPS →

07 · FAQ

Servicem8 and Arc0, answered.

Q01

Can I use Servicem8 with Claude, ChatGPT or Cursor?

Yes. Connect Servicem8 to Arc0 once, then add your Arc0 MCP URL to Claude, ChatGPT, Cursor, Claude Code or any other remote-MCP client. Each assistant only gets the Servicem8 actions you allow.

Q02

How do users connect Servicem8?

Q03

Which Servicem8 actions can my agent take?

28 in total: 20 read, 5 write and 3 destructive, such as “create a new Job”. Your policies decide which of them each agent may call.

Q04

Can I stop my agent from deleting things in Servicem8?

Yes. Actions like “delete Job Note” are graded destructive. Set destructive actions to deny, or to ask so the user approves each one, and blocked calls still show up on the audit log.

Q05

Can my own backend call Servicem8 too?

Yes. The same Servicem8 connection is available over REST and through the Arc0 proxy, so your product and your agent share one connection per user.

Get started

Plug Servicem8 into your agent.

Your users connect Servicem8 once, under your brand. Your agent gets 28 actions behind your policies, with every call on the record.

Connect Servicem8 Browse all apps →

Free to build · MCP + REST · Audit log on every plan