Netsuite for AI agents

NetSuite is Oracle's cloud ERP suite combining accounting, CRM, e-commerce, and inventory management for company-wide financial and operational oversight in one system. Connect it once through Arc0, and your agent, or Claude, ChatGPT and Cursor, can use it through one MCP endpoint, limited to what each user approved.

Finance and accountingOAuth 2.0MCP + RESTnetsuite.com
AUDIT LOG · NETSUITEPOLICY: acme-support
09:41:07 · claude · u_8f2read
netsuite.list_records
List Records✓ allowed · 212ms
09:41:08 · claude · u_8f2read
netsuite.get_item
Get Item✓ allowed · 164ms
09:41:09 · claude · u_8f2write
netsuite.create_item
Create Item✓ approved · approved by user
09:41:12 · claude · u_8f2destructive
netsuite.delete_item
Delete Item✕ blocked · policy: deny
EVERY NETSUITE CALL, ON THE RECORD
01 · USE CASES

What agents do in Netsuite.

01

Look up a customer's record

Pull a customer's account and balance details before answering a finance question, read-only.

02

Create a sales order

Create a sales order once a deal is confirmed in another system.

03

Approve before deleting a record

Require approval before deleting a financial record such as an invoice or vendor bill, since it affects the books.

02 · ACTIONS

86 Netsuite actions, graded by risk.

Every Netsuite action is tagged read, write or destructive, so one policy covers the whole app and new actions inherit the right default.

read

34

Look things up. Allowed by default.

  • netsuite.get_item
    Get Item
  • netsuite.get_vendor
    Get Vendor
  • netsuite.get_invoice
    Get Invoice
  • netsuite.get_customer
    Get Customer
  • netsuite.get_employee
    Get Employee
  • netsuite.list_records
    List Records
  • netsuite.get_subrecord
    Get Subrecord
  • netsuite.list_datasets
    List Datasets
  • netsuite.list_invoices
    List Invoices
  • netsuite.list_employees
    List Employees
  • netsuite.get_sales_order
    Get Sales Order
  • netsuite.get_server_time
    Get Server Time
  • netsuite.get_vendor_bill
    Get Vendor Bill
  • netsuite.get_item_receipt
    Get Item Receipt
  • netsuite.get_sublist_line
    Get Sublist Line
  • netsuite.get_journal_entry
    Get Journal Entry
+ 18 MORE

write

40

Create and change things. Allow, or ask the user first.

  • netsuite.create_item
    Create Item
  • netsuite.update_item
    Update Item
  • netsuite.create_record
    Create Record
  • netsuite.create_vendor
    Create Vendor
  • netsuite.update_vendor
    Update Vendor
  • netsuite.create_invoice
    Create Invoice
  • netsuite.update_invoice
    Update Invoice
  • netsuite.create_customer
    Create Customer
  • netsuite.create_employee
    Create Employee
  • netsuite.update_customer
    Update Customer
  • netsuite.update_employee
    Update Employee
  • netsuite.create_sales_order
    Create Sales Order
  • netsuite.create_vendor_bill
    Create Vendor Bill
  • netsuite.update_sales_order
    Update Sales Order
  • netsuite.update_vendor_bill
    Update Vendor Bill
  • netsuite.update_item_receipt
    Update Item Receipt
+ 24 MORE

destructive

12

Delete, cancel or archive. Ask first, or deny outright.

  • netsuite.delete_item
    Delete Item
  • netsuite.delete_invoice
    Delete Invoice
  • netsuite.delete_customer
    Delete Customer
  • netsuite.delete_employee
    Delete Employee
  • netsuite.delete_sales_order
    Delete Sales Order
  • netsuite.delete_item_receipt
    Delete Item Receipt
  • netsuite.delete_journal_entry
    Delete Journal Entry
  • netsuite.delete_purchase_order
    Delete Purchase Order
  • netsuite.delete_vendor_payment
    Delete Vendor Payment
  • netsuite.delete_customer_payment
    Delete Customer Payment
  • netsuite.delete_item_fulfillment
    Delete Item Fulfillment
  • netsuite.o_auth2_revoke_refresh_token
    Revoke OAuth2 Refresh Token
03 · HOW IT WORKS

Netsuite in three steps.

  1. 01Your users connect NetsuiteThey sign in to Netsuite on Arc0 Connect, under your brand, and approve the access you ask for.
  2. 02You set the rulesReads run, writes like “create Item” can wait for the user, and “delete Item” can be denied outright.
  3. 03Any agent can actYour agent calls Netsuite through the Arc0 SDK or MCP, and so can Claude, ChatGPT and Cursor. Every call lands on the audit log.
POLICY.TS
await arc0.policies.set('netsuite', {
  read: 'allow',
  write: 'ask',        // create_item
  destructive: 'deny',  // delete_item
})

# Claude Code: the same connection, one URL
$ claude mcp add --transport http arc0 \
    https://mcp.arc0.ai/u/u_8f2
04 · AUTH AND DATA

How Netsuite connects.

Users sign in to Netsuite on Arc0 Connect and approve the scopes you request. Build with Arc0’s Netsuite OAuth app, or bring your own so the Netsuite consent screen names you. Tokens refresh automatically, and you can export them whenever you want.

The same Netsuite connection serves your agent over MCP and your own backend over REST and the proxy, so a user connects once. How Arc0 handles credentials →

AUTH
OAuth 2.0
CREDENTIALS
Per-tenant encrypted vault
MODEL SEES
Results only, never credentials
AUDIT LOG
Every call, on every plan
05 · WORKS WITH

Use Netsuite from any agent.

Claude
ChatGPT
Cursor
Codex
VS Code
OpenAI Agents SDK
Claude Agent SDK
Vercel AI SDK
Mastra
LangGraph
07 · FAQ

Netsuite and Arc0, answered.

Q01

Can I use Netsuite with Claude, ChatGPT or Cursor?

Yes. Connect Netsuite to Arc0 once, then add your Arc0 MCP URL to Claude, ChatGPT, Cursor, Claude Code or any other remote-MCP client. Each assistant only gets the Netsuite actions you allow.

Q02

How do users connect Netsuite?

Users sign in to Netsuite on Arc0 Connect and approve the scopes you request. Build with Arc0’s Netsuite OAuth app, or bring your own so the Netsuite consent screen names you. Tokens refresh automatically, and you can export them whenever you want.

Q03

Which Netsuite actions can my agent take?

86 in total: 34 read, 40 write and 12 destructive, such as “create Item”. Your policies decide which of them each agent may call.

Q04

Can I stop my agent from deleting things in Netsuite?

Yes. Actions like “delete Item” are graded destructive. Set destructive actions to deny, or to ask so the user approves each one, and blocked calls still show up on the audit log.

Q05

Can my own backend call Netsuite too?

Yes. The same Netsuite connection is available over REST and through the Arc0 proxy, so your product and your agent share one connection per user.

Get started

Plug Netsuite into your agent.

Your users connect Netsuite once, under your brand. Your agent gets 86 actions behind your policies, with every call on the record.

Free to build · MCP + REST · Audit log on every plan