Waboxapp for AI agents

Waboxapp connects WhatsApp messaging into CRM systems, used by sales and support teams centralizing customer conversations from WhatsApp. Connect it once through Arc0, and your agent, or Claude, ChatGPT and Cursor, can use it through one MCP endpoint, limited to what each user approved.

CommunicationAPI keyMCP + RESTwaboxapp.com
AUDIT LOG · WABOXAPPPOLICY: acme-support
09:41:09 · claude · u_8f2write
waboxapp.webhook_ack_event
Waboxapp Webhook ACK Event✓ approved · approved by user
EVERY WABOXAPP CALL, ON THE RECORD
01 · USE CASES

What agents do in Waboxapp.

01

Receive an incoming message event

Read an incoming WhatsApp message event as it arrives, a read-only event feed.

02

Check delivery acknowledgment

Look up whether a sent message was delivered, a read-only status check.

03

Route a message into the CRM

Pass an incoming WhatsApp message into a CRM record for the right customer.

02 · ACTIONS

2 Waboxapp actions, graded by risk.

Every Waboxapp action is tagged read, write or destructive, so one policy covers the whole app and new actions inherit the right default.

read

0

Look things up. Allowed by default.

  • No read actions.

write

2

Create and change things. Allow, or ask the user first.

  • waboxapp.webhook_ack_event
    Waboxapp Webhook ACK Event
  • waboxapp.webhook_message_event
    Receive incoming WABOXAPP message event

destructive

0

Delete, cancel or archive. Ask first, or deny outright.

  • No destructive actions.
03 · HOW IT WORKS

Waboxapp in three steps.

  1. 01Your users connect WaboxappThey add their Waboxapp api key on Arc0 Connect, under your brand. It goes straight into the vault.
  2. 02You set the rulesReads run, and writes like “waboxapp Webhook ACK Event” can wait for the user to approve.
  3. 03Any agent can actYour agent calls Waboxapp through the Arc0 SDK or MCP, and so can Claude, ChatGPT and Cursor. Every call lands on the audit log.
POLICY.TS
await arc0.policies.set('waboxapp', {
  read: 'allow',
  write: 'ask',        // webhook_ack_event
  destructive: 'deny',  
})

# Claude Code: the same connection, one URL
$ claude mcp add --transport http arc0 \
    https://mcp.arc0.ai/u/u_8f2
04 · AUTH AND DATA

How Waboxapp connects.

Users add their Waboxapp api key on Arc0 Connect. It is encrypted in the vault, never shown to the model, and each user can rotate or revoke it at any time.

The same Waboxapp connection serves your agent over MCP and your own backend over REST and the proxy, so a user connects once. How Arc0 handles credentials →

AUTH
API key
CREDENTIALS
Per-tenant encrypted vault
MODEL SEES
Results only, never credentials
AUDIT LOG
Every call, on every plan
05 · WORKS WITH

Use Waboxapp from any agent.

Claude
ChatGPT
Cursor
Codex
VS Code
OpenAI Agents SDK
Claude Agent SDK
Vercel AI SDK
Mastra
LangGraph
07 · FAQ

Waboxapp and Arc0, answered.

Q01

Can I use Waboxapp with Claude, ChatGPT or Cursor?

Yes. Connect Waboxapp to Arc0 once, then add your Arc0 MCP URL to Claude, ChatGPT, Cursor, Claude Code or any other remote-MCP client. Each assistant only gets the Waboxapp actions you allow.

Q02

How do users connect Waboxapp?

Users add their Waboxapp api key on Arc0 Connect. It is encrypted in the vault, never shown to the model, and each user can rotate or revoke it at any time.

Q03

Which Waboxapp actions can my agent take?

2 in total: 0 read, 2 write and 0 destructive, such as “waboxapp Webhook ACK Event”. Your policies decide which of them each agent may call.

Q04

Can I make my agent read-only in Waboxapp?

Yes. Allow read actions and deny writes in the Waboxapp policy. Your agent can still look things up, and any write it attempts is blocked and logged.

Q05

Can my own backend call Waboxapp too?

Yes. The same Waboxapp connection is available over REST and through the Arc0 proxy, so your product and your agent share one connection per user.

Get started

Plug Waboxapp into your agent.

Your users connect Waboxapp once, under your brand. Your agent gets 2 actions behind your policies, with every call on the record.

Free to build · MCP + REST · Audit log on every plan