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Sendbird for AI agents

Sendbird provides chat, voice, and video APIs that let businesses build messaging and in-app communication features, managing users, channels, and messages. Connect it once through Arc0, and your agent, or Claude, ChatGPT and Cursor, can use it through one MCP endpoint, limited to what each user approved.

Connect SendbirdSee the 37 actions ↓
CommunicationAPI keyMCP + RESTsendbird.com
AUDIT LOG · SENDBIRDPOLICY: acme-support
09:41:07 · claude · u_8f2read
sendbird.list_users
List Sendbird Users✓ allowed · 212ms
09:41:08 · claude · u_8f2read
sendbird.view_user
View User✓ allowed · 164ms
09:41:09 · claude · u_8f2write
sendbird.create_user
Create Sendbird User✓ approved · approved by user
09:41:12 · claude · u_8f2destructive
sendbird.delete_user
Delete Sendbird User✕ blocked · policy: deny
EVERY SENDBIRD CALL, ON THE RECORD
01 · USE CASES

What agents do in Sendbird.

01

Create a group channel

Sets up a new group chat channel and adds the right members to it.

02

Look up unread message counts

Reads a user's unread item count across channels before deciding whether to notify them.

03

Delete a message only after confirmation

Removes a message from a channel only once a moderator confirms it should be taken down.

02 · ACTIONS

37 Sendbird actions, graded by risk.

Every Sendbird action is tagged read, write or destructive, so one policy covers the whole app and new actions inherit the right default.

read

14

Look things up. Allowed by default.

  • sendbird.list_users
    List Sendbird Users
  • sendbird.list_banned_members
    List Banned Members
  • sendbird.list_group_channels
    List Group Channels
  • sendbird.get_number_of_unread_items
    Sendbird Get Unread Item Count
  • sendbird.list_members_group_channel
    List Group Channel Members
  • sendbird.list_group_channel_messages
    Sendbird List Group Channel Messages
  • sendbird.list_operators_open_channel
    List Open Channel Operators
  • sendbird.list_operators_group_channel
    List Group Channel Operators
  • sendbird.get_count_preference_of_channel
    Get Count Preference Of Channel
  • sendbird.list_operators_custom_channel_type
    List Operators by Custom Channel Type
  • sendbird.get_number_of_channels_by_join_status
    Get User Group Channel Count by Join Status
  • sendbird.view_user
    View User
  • sendbird.view_message
    Sendbird View Message
  • sendbird.view_group_channel
    Sendbird View Group Channel

write

18

Create and change things. Allow, or ask the user first.

  • sendbird.create_user
    Create Sendbird User
  • sendbird.update_user
    Update Sendbird User
  • sendbird.send_message
    Send Message
  • sendbird.create_channel
    Create Group Channel
  • sendbird.update_message
    Sendbird Update Message
  • sendbird.update_group_channel
    Update Group Channel
  • sendbird.add_members_group_channel
    Add Members To Group Channel
  • sendbird.update_count_preference_of_channel
    Update Count Preference Of Channel
  • sendbird.mute_user
    Mute User
  • sendbird.unban_user
    Unban User from Group Channel
  • sendbird.unmute_user
    Unmute User
  • sendbird.issue_session_token
    Issue Session Token
  • sendbird.leave_group_channels
    Leave Group Channels
  • sendbird.mark_all_user_messages_as_read
    Mark All User Messages As Read
  • sendbird.register_operators_open_channel
    Register Operators to Open Channel
  • sendbird.register_operators_group_channel
    Register Group Channel Operators
+ 2 MORE

destructive

5

Delete, cancel or archive. Ask first, or deny outright.

  • sendbird.delete_user
    Delete Sendbird User
  • sendbird.delete_channel
    Delete Group Channel
  • sendbird.delete_message
    Delete Message
  • sendbird.revoke_all_session_tokens
    Revoke All Session Tokens
  • sendbird.ban_user_from_group_channel
    Ban User from Group Channel
03 · HOW IT WORKS

Sendbird in three steps.

  1. 01Your users connect SendbirdThey add their Sendbird api key on Arc0 Connect, under your brand. It goes straight into the vault.
  2. 02You set the rulesReads run, writes like “create Sendbird User” can wait for the user, and “delete Sendbird User” can be denied outright.
  3. 03Any agent can actYour agent calls Sendbird through the Arc0 SDK or MCP, and so can Claude, ChatGPT and Cursor. Every call lands on the audit log.
POLICY.TS
await arc0.policies.set('sendbird', {
  read: 'allow',
  write: 'ask',        // create_user
  destructive: 'deny',  // delete_user
})

# Claude Code: the same connection, one URL
$ claude mcp add --transport http arc0 \
    https://mcp.arc0.ai/u/u_8f2
04 · AUTH AND DATA

How Sendbird connects.

Users add their Sendbird api key on Arc0 Connect. It is encrypted in the vault, never shown to the model, and each user can rotate or revoke it at any time.

The same Sendbird connection serves your agent over MCP and your own backend over REST and the proxy, so a user connects once. How Arc0 handles credentials →

AUTH
API key
CREDENTIALS
Per-tenant encrypted vault
MODEL SEES
Results only, never credentials
AUDIT LOG
Every call, on every plan
05 · WORKS WITH

Use Sendbird from any agent.

Claude
ChatGPT
Cursor
Codex
VS Code
OpenAI Agents SDK
Claude Agent SDK
Vercel AI SDK
Mastra
LangGraph
06 · RELATED

More communication apps.

Slack168 actionsMicrosoft Teams174 actionsDiscord28 actionsSlackbot101 actions2chat5 actionsAimTell15 actionsAndroid Texter11 actionsDialpad192 actions
ALL COMMUNICATION APPS →
07 · FAQ

Sendbird and Arc0, answered.

Q01

Can I use Sendbird with Claude, ChatGPT or Cursor?

Yes. Connect Sendbird to Arc0 once, then add your Arc0 MCP URL to Claude, ChatGPT, Cursor, Claude Code or any other remote-MCP client. Each assistant only gets the Sendbird actions you allow.

Q02

How do users connect Sendbird?

Users add their Sendbird api key on Arc0 Connect. It is encrypted in the vault, never shown to the model, and each user can rotate or revoke it at any time.

Q03

Which Sendbird actions can my agent take?

37 in total: 14 read, 18 write and 5 destructive, such as “create Sendbird User”. Your policies decide which of them each agent may call.

Q04

Can I stop my agent from deleting things in Sendbird?

Yes. Actions like “delete Sendbird User” are graded destructive. Set destructive actions to deny, or to ask so the user approves each one, and blocked calls still show up on the audit log.

Q05

Can my own backend call Sendbird too?

Yes. The same Sendbird connection is available over REST and through the Arc0 proxy, so your product and your agent share one connection per user.

Get started

Plug Sendbird into your agent.

Your users connect Sendbird once, under your brand. Your agent gets 37 actions behind your policies, with every call on the record.

Connect SendbirdBrowse all apps →

Free to build · MCP + REST · Audit log on every plan