Insighto.ai for AI agents

Insighto.ai is a platform for building conversational AI chatbots and voice agents for customer engagement across channels. Teams building AI products use it to add this capability without training or hosting their own model. Connect it once through Arc0, and your agent, or Claude, ChatGPT and Cursor, can use it through one MCP endpoint, limited to what each user approved.

AI and modelsAPI keyMCP + RESTinsighto.ai
AUDIT LOG · INSIGHTO.AIPOLICY: acme-support
09:41:07 · claude · u_8f2read
insighto_ai.list_channels
List Channels✓ allowed · 212ms
09:41:08 · claude · u_8f2read
insighto_ai.get_agent_list
Get Agent List✓ allowed · 164ms
09:41:09 · claude · u_8f2write
insighto_ai.create_tag
Create Tag✓ approved · approved by user
09:41:12 · claude · u_8f2destructive
insighto_ai.delete_tag_by_id
Delete Tag By ID✕ blocked · policy: deny
EVERY INSIGHTO.AI CALL, ON THE RECORD
01 · USE CASES

What agents do in Insighto.ai.

01

Check an assistant's configuration

Pull an assistant's configured intents and prompts before adjusting its behavior.

02

Review captured form submissions

Pull data captured by a chatbot form to route it to the right follow-up process.

03

Delete an assistant with confirmation

Delete a chatbot assistant only after the team confirms it has been replaced.

02 · ACTIONS

65 Insighto.ai actions, graded by risk.

Every Insighto.ai action is tagged read, write or destructive, so one policy covers the whole app and new actions inherit the right default.

read

31

Look things up. Allowed by default.

  • insighto_ai.list_channels
    List Channels
  • insighto_ai.get_agent_list
    Get Agent List
  • insighto_ai.get_intent_by_id
    Get Intent By ID
  • insighto_ai.get_prompt_by_id
    Get Prompt By ID
  • insighto_ai.get_widget_by_id
    Get Widget By ID
  • insighto_ai.get_contact_by_id
    Get Contact By ID
  • insighto_ai.get_provider_by_id
    Get Provider By ID
  • insighto_ai.get_assistant_by_id
    Get Assistant By ID
  • insighto_ai.get_datasource_by_id
    Get Datasource By ID
  • insighto_ai.get_list_of_contacts
    Get List Of Contacts
  • insighto_ai.get_pricing_for_user
    Get Pricing For User
  • insighto_ai.get_speechtotext_list
    Get Speechtotext List
  • insighto_ai.get_agency_billing_plan
    Get Agency Billing Plan
  • insighto_ai.get_list_of_datasources
    Get List Of Datasources
  • insighto_ai.get_agency_branding_by_id
    Get Agency Branding By ID
  • insighto_ai.get_list_of_conversations
    Get List Of Conversations
+ 15 MORE

write

20

Create and change things. Allow, or ask the user first.

  • insighto_ai.create_tag
    Create Tag
  • insighto_ai.create_form
    Create Form
  • insighto_ai.create_agency
    Create Agency
  • insighto_ai.create_intent
    Create Intent
  • insighto_ai.create_prompt
    Create Prompt
  • insighto_ai.create_widget
    Create Widget
  • insighto_ai.create_webhook
    Create Webhook
  • insighto_ai.create_provider
    Create Provider
  • insighto_ai.update_tool_by_id
    Update Tool By ID
  • insighto_ai.create_toolfunction
    Create Toolfunction
  • insighto_ai.update_user_profile
    Update User Profile
  • insighto_ai.update_webhook_by_id
    Update Webhook By ID
  • insighto_ai.update_link_tool_user
    Update Link Tool User
  • insighto_ai.add_intent_to_assistant
    Add Intent To Assistant
  • insighto_ai.update_twilio_auth_by_id
    Update Twilio Auth By ID
  • insighto_ai.send_messages_to_contacts
    Send Messages To Contacts
+ 4 MORE

destructive

14

Delete, cancel or archive. Ask first, or deny outright.

  • insighto_ai.delete_tag_by_id
    Delete Tag By ID
  • insighto_ai.delete_form_by_id
    Delete Form By ID
  • insighto_ai.delete_tool_by_id
    Delete Tool By ID
  • insighto_ai.delete_prompt_by_id
    Delete Prompt By ID
  • insighto_ai.delete_widget_by_id
    Delete Widget By ID
  • insighto_ai.delete_provider_by_id
    Delete Provider By ID
  • insighto_ai.delete_assistant_by_id
    Delete Assistant By ID
  • insighto_ai.delete_contacts_in_bulk
    Delete Contacts In Bulk
  • insighto_ai.delete_bulk_forms_by_ids
    Delete Bulk Forms By IDs
  • insighto_ai.delete_twilio_auth_by_id
    Delete Twilio Auth By ID
  • insighto_ai.delete_toolfunction_by_id
    Delete Toolfunction By ID
  • insighto_ai.delete_userwhatsapp_by_id
    Delete UserWhatsApp By ID
  • insighto_ai.delete_link_tag_entity_by_id
    Delete Link Tag Entity By ID
  • insighto_ai.delete_linked_assistant_datasource
    Delete Linked Assistant Datasource
03 · HOW IT WORKS

Insighto.ai in three steps.

  1. 01Your users connect Insighto.aiThey add their Insighto.ai api key on Arc0 Connect, under your brand. It goes straight into the vault.
  2. 02You set the rulesReads run, writes like “create Tag” can wait for the user, and “delete Tag By ID” can be denied outright.
  3. 03Any agent can actYour agent calls Insighto.ai through the Arc0 SDK or MCP, and so can Claude, ChatGPT and Cursor. Every call lands on the audit log.
POLICY.TS
await arc0.policies.set('insighto_ai', {
  read: 'allow',
  write: 'ask',        // create_tag
  destructive: 'deny',  // delete_tag_by_id
})

# Claude Code: the same connection, one URL
$ claude mcp add --transport http arc0 \
    https://mcp.arc0.ai/u/u_8f2
04 · AUTH AND DATA

How Insighto.ai connects.

Users add their Insighto.ai api key on Arc0 Connect. It is encrypted in the vault, never shown to the model, and each user can rotate or revoke it at any time.

The same Insighto.ai connection serves your agent over MCP and your own backend over REST and the proxy, so a user connects once. How Arc0 handles credentials →

AUTH
API key
CREDENTIALS
Per-tenant encrypted vault
MODEL SEES
Results only, never credentials
AUDIT LOG
Every call, on every plan
05 · WORKS WITH

Use Insighto.ai from any agent.

Claude
ChatGPT
Cursor
Codex
VS Code
OpenAI Agents SDK
Claude Agent SDK
Vercel AI SDK
Mastra
LangGraph
07 · FAQ

Insighto.ai and Arc0, answered.

Q01

Can I use Insighto.ai with Claude, ChatGPT or Cursor?

Yes. Connect Insighto.ai to Arc0 once, then add your Arc0 MCP URL to Claude, ChatGPT, Cursor, Claude Code or any other remote-MCP client. Each assistant only gets the Insighto.ai actions you allow.

Q02

How do users connect Insighto.ai?

Users add their Insighto.ai api key on Arc0 Connect. It is encrypted in the vault, never shown to the model, and each user can rotate or revoke it at any time.

Q03

Which Insighto.ai actions can my agent take?

65 in total: 31 read, 20 write and 14 destructive, such as “create Tag”. Your policies decide which of them each agent may call.

Q04

Can I stop my agent from deleting things in Insighto.ai?

Yes. Actions like “delete Tag By ID” are graded destructive. Set destructive actions to deny, or to ask so the user approves each one, and blocked calls still show up on the audit log.

Q05

Can my own backend call Insighto.ai too?

Yes. The same Insighto.ai connection is available over REST and through the Arc0 proxy, so your product and your agent share one connection per user.

Get started

Plug Insighto.ai into your agent.

Your users connect Insighto.ai once, under your brand. Your agent gets 65 actions behind your policies, with every call on the record.

Free to build · MCP + REST · Audit log on every plan