HelloTracks for AI agents

HelloTracks is a location-based workforce management platform for dispatching jobs and tracking mobile field teams. Teams use it to keep project work visible instead of tracking it across separate spreadsheets. Connect it once through Arc0, and your agent, or Claude, ChatGPT and Cursor, can use it through one MCP endpoint, limited to what each user approved.

Project managementAPI keyMCP + RESThellotracks.com
AUDIT LOG · HELLOTRACKSPOLICY: acme-support
09:41:07 · claude · u_8f2read
hellotracks.list_jobs
List Jobs✓ allowed · 212ms
09:41:08 · claude · u_8f2read
hellotracks.get_job
Get Job✓ allowed · 164ms
09:41:09 · claude · u_8f2write
hellotracks.update_job
Update Job✓ approved · approved by user
09:41:12 · claude · u_8f2destructive
hellotracks.delete_job
Delete Job✕ blocked · policy: deny
EVERY HELLOTRACKS CALL, ON THE RECORD
01 · USE CASES

What agents do in HelloTracks.

01

Check a job's status

Look up a dispatched job's current status to update a customer on arrival time.

02

Assign a new job

Create a new field job with a location and details for a technician to pick up.

03

Archive a job with confirmation

Archive a completed job only after a dispatcher confirms it was closed out correctly.

02 · ACTIONS

10 HelloTracks actions, graded by risk.

Every HelloTracks action is tagged read, write or destructive, so one policy covers the whole app and new actions inherit the right default.

read

6

Look things up. Allowed by default.

  • hellotracks.get_job
    Get Job
  • hellotracks.list_jobs
    List Jobs
  • hellotracks.list_places
    List Places
  • hellotracks.list_members
    List Members
  • hellotracks.get_account_context
    Get Account Context
  • hellotracks.get_current_locations
    Get Current Locations

write

2

Create and change things. Allow, or ask the user first.

  • hellotracks.update_job
    Update Job
  • hellotracks.upsert_job
    Upsert Job

destructive

2

Delete, cancel or archive. Ask first, or deny outright.

  • hellotracks.delete_job
    Delete Job
  • hellotracks.archive_job
    Archive Job
03 · HOW IT WORKS

HelloTracks in three steps.

  1. 01Your users connect HelloTracksThey add their HelloTracks api key on Arc0 Connect, under your brand. It goes straight into the vault.
  2. 02You set the rulesReads run, writes like “update Job” can wait for the user, and “delete Job” can be denied outright.
  3. 03Any agent can actYour agent calls HelloTracks through the Arc0 SDK or MCP, and so can Claude, ChatGPT and Cursor. Every call lands on the audit log.
POLICY.TS
await arc0.policies.set('hellotracks', {
  read: 'allow',
  write: 'ask',        // update_job
  destructive: 'deny',  // delete_job
})

# Claude Code: the same connection, one URL
$ claude mcp add --transport http arc0 \
    https://mcp.arc0.ai/u/u_8f2
04 · AUTH AND DATA

How HelloTracks connects.

Users add their HelloTracks api key on Arc0 Connect. It is encrypted in the vault, never shown to the model, and each user can rotate or revoke it at any time.

The same HelloTracks connection serves your agent over MCP and your own backend over REST and the proxy, so a user connects once. How Arc0 handles credentials →

AUTH
API key
CREDENTIALS
Per-tenant encrypted vault
MODEL SEES
Results only, never credentials
AUDIT LOG
Every call, on every plan
05 · WORKS WITH

Use HelloTracks from any agent.

Claude
ChatGPT
Cursor
Codex
VS Code
OpenAI Agents SDK
Claude Agent SDK
Vercel AI SDK
Mastra
LangGraph
07 · FAQ

HelloTracks and Arc0, answered.

Q01

Can I use HelloTracks with Claude, ChatGPT or Cursor?

Yes. Connect HelloTracks to Arc0 once, then add your Arc0 MCP URL to Claude, ChatGPT, Cursor, Claude Code or any other remote-MCP client. Each assistant only gets the HelloTracks actions you allow.

Q02

How do users connect HelloTracks?

Users add their HelloTracks api key on Arc0 Connect. It is encrypted in the vault, never shown to the model, and each user can rotate or revoke it at any time.

Q03

Which HelloTracks actions can my agent take?

10 in total: 6 read, 2 write and 2 destructive, such as “update Job”. Your policies decide which of them each agent may call.

Q04

Can I stop my agent from deleting things in HelloTracks?

Yes. Actions like “delete Job” are graded destructive. Set destructive actions to deny, or to ask so the user approves each one, and blocked calls still show up on the audit log.

Q05

Can my own backend call HelloTracks too?

Yes. The same HelloTracks connection is available over REST and through the Arc0 proxy, so your product and your agent share one connection per user.

Get started

Plug HelloTracks into your agent.

Your users connect HelloTracks once, under your brand. Your agent gets 10 actions behind your policies, with every call on the record.

Free to build · MCP + REST · Audit log on every plan