Engage Platform for AI agents

Engage Platform provides customer data, list, and event APIs for building transactional and lifecycle messaging workflows, used by product and growth teams triggering messages off user behavior. Connect it once through Arc0, and your agent, or Claude, ChatGPT and Cursor, can use it through one MCP endpoint, limited to what each user approved.

MarketingAPI keyMCP + RESTuseengage.com
AUDIT LOG · ENGAGE PLATFORMPOLICY: acme-support
09:41:07 · claude · u_8f2read
engage_platform.list_lists
List Lists✓ allowed · 212ms
09:41:08 · claude · u_8f2read
engage_platform.get_list
Get List✓ allowed · 164ms
09:41:09 · claude · u_8f2write
engage_platform.create_list
Create List✓ approved · approved by user
09:41:12 · claude · u_8f2destructive
engage_platform.delete_user_attribute
Delete User Attribute✕ blocked · policy: deny
EVERY ENGAGE PLATFORM CALL, ON THE RECORD
01 · USE CASES

What agents do in Engage Platform.

01

Upsert a user's profile

Upsert a user record with updated attributes after they change their preferences.

02

Set a list subscription

Set a user's subscription status on a list once they confirm they want updates.

03

Confirm before archiving a list

Require approval before archiving a list, since it stops every message scheduled to send to it.

02 · ACTIONS

18 Engage Platform actions, graded by risk.

Every Engage Platform action is tagged read, write or destructive, so one policy covers the whole app and new actions inherit the right default.

read

6

Look things up. Allowed by default.

  • engage_platform.get_list
    Get List
  • engage_platform.get_user
    Get User
  • engage_platform.list_lists
    List Lists
  • engage_platform.list_users
    List Users
  • engage_platform.list_account_members
    List Account Members
  • engage_platform.track_user_event
    Track User Event

write

8

Create and change things. Allow, or ask the user first.

  • engage_platform.create_list
    Create List
  • engage_platform.create_user
    Create User
  • engage_platform.update_list
    Update List
  • engage_platform.add_user_to_lists
    Add User to Lists
  • engage_platform.add_user_to_accounts
    Add User to Accounts
  • engage_platform.upsert_user
    Upsert User
  • engage_platform.set_list_subscription
    Set List Subscription
  • engage_platform.set_account_member_role
    Set Account Member Role

destructive

4

Delete, cancel or archive. Ask first, or deny outright.

  • engage_platform.archive_list
    Archive List
  • engage_platform.delete_user_attribute
    Delete User Attribute
  • engage_platform.remove_list_subscriber
    Remove List Subscriber
  • engage_platform.remove_user_from_account
    Remove User From Account
03 · HOW IT WORKS

Engage Platform in three steps.

  1. 01Your users connect Engage PlatformThey add their Engage Platform api key on Arc0 Connect, under your brand. It goes straight into the vault.
  2. 02You set the rulesReads run, writes like “create List” can wait for the user, and “delete User Attribute” can be denied outright.
  3. 03Any agent can actYour agent calls Engage Platform through the Arc0 SDK or MCP, and so can Claude, ChatGPT and Cursor. Every call lands on the audit log.
POLICY.TS
await arc0.policies.set('engage_platform', {
  read: 'allow',
  write: 'ask',        // create_list
  destructive: 'deny',  // delete_user_attribute
})

# Claude Code: the same connection, one URL
$ claude mcp add --transport http arc0 \
    https://mcp.arc0.ai/u/u_8f2
04 · AUTH AND DATA

How Engage Platform connects.

Users add their Engage Platform api key on Arc0 Connect. It is encrypted in the vault, never shown to the model, and each user can rotate or revoke it at any time.

The same Engage Platform connection serves your agent over MCP and your own backend over REST and the proxy, so a user connects once. How Arc0 handles credentials →

AUTH
API key
CREDENTIALS
Per-tenant encrypted vault
MODEL SEES
Results only, never credentials
AUDIT LOG
Every call, on every plan
05 · WORKS WITH

Use Engage Platform from any agent.

Claude
ChatGPT
Cursor
Codex
VS Code
OpenAI Agents SDK
Claude Agent SDK
Vercel AI SDK
Mastra
LangGraph
07 · FAQ

Engage Platform and Arc0, answered.

Q01

Can I use Engage Platform with Claude, ChatGPT or Cursor?

Yes. Connect Engage Platform to Arc0 once, then add your Arc0 MCP URL to Claude, ChatGPT, Cursor, Claude Code or any other remote-MCP client. Each assistant only gets the Engage Platform actions you allow.

Q02

How do users connect Engage Platform?

Users add their Engage Platform api key on Arc0 Connect. It is encrypted in the vault, never shown to the model, and each user can rotate or revoke it at any time.

Q03

Which Engage Platform actions can my agent take?

18 in total: 6 read, 8 write and 4 destructive, such as “create List”. Your policies decide which of them each agent may call.

Q04

Can I stop my agent from deleting things in Engage Platform?

Yes. Actions like “delete User Attribute” are graded destructive. Set destructive actions to deny, or to ask so the user approves each one, and blocked calls still show up on the audit log.

Q05

Can my own backend call Engage Platform too?

Yes. The same Engage Platform connection is available over REST and through the Arc0 proxy, so your product and your agent share one connection per user.

Get started

Plug Engage Platform into your agent.

Your users connect Engage Platform once, under your brand. Your agent gets 18 actions behind your policies, with every call on the record.

Free to build · MCP + REST · Audit log on every plan