Delighted for AI agents

Delighted runs Net Promoter Score surveys, letting a business collect customer feedback quickly and track sentiment without building a survey tool. Connect it once through Arc0, and your agent, or Claude, ChatGPT and Cursor, can use it through one MCP endpoint, limited to what each user approved.

Forms and surveysAPI keyMCP + RESTdelighted.com
AUDIT LOG · DELIGHTEDPOLICY: acme-support
09:41:07 · claude · u_8f2read
delighted.list_people
List People✓ allowed · 212ms
09:41:08 · claude · u_8f2read
delighted.list_bounced_people
List Bounced People✓ allowed · 164ms
09:41:09 · claude · u_8f2write
delighted.create_person
Create or Update Person✓ approved · approved by user
09:41:12 · claude · u_8f2destructive
delighted.delete_person
Delete Person✕ blocked · policy: deny
EVERY DELIGHTED CALL, ON THE RECORD
01 · USE CASES

What agents do in Delighted.

01

Check recent survey responses

List recent survey responses to see how customer sentiment has been trending.

02

Add a person to an email survey

Add a person to the autopilot email survey so they receive it automatically.

03

Confirm before deleting a person

Confirm before deleting a person, since their survey response history goes with it.

02 · ACTIONS

13 Delighted actions, graded by risk.

Every Delighted action is tagged read, write or destructive, so one policy covers the whole app and new actions inherit the right default.

read

7

Look things up. Allowed by default.

  • delighted.list_people
    List People
  • delighted.list_bounced_people
    List Bounced People
  • delighted.list_survey_responses
    List Survey Responses
  • delighted.list_unsubscribed_people
    List Unsubscribed People
  • delighted.list_autopilot_sms_memberships
    List Autopilot SMS Memberships
  • delighted.get_autopilot_sms_configuration
    Get Autopilot SMS Configuration
  • delighted.get_autopilot_email_configuration
    Get Autopilot Email Configuration

write

3

Create and change things. Allow, or ask the user first.

  • delighted.create_person
    Create or Update Person
  • delighted.add_person_to_autopilot_sms
    Add Person to Autopilot SMS
  • delighted.add_person_to_autopilot_email
    Add Person to Autopilot Email

destructive

3

Delete, cancel or archive. Ask first, or deny outright.

  • delighted.delete_person
    Delete Person
  • delighted.delete_pending_survey_requests
    Delete Pending Survey Requests
  • delighted.unsubscribe_person
    Unsubscribe Person
03 · HOW IT WORKS

Delighted in three steps.

  1. 01Your users connect DelightedThey add their Delighted api key on Arc0 Connect, under your brand. It goes straight into the vault.
  2. 02You set the rulesReads run, writes like “create or Update Person” can wait for the user, and “delete Person” can be denied outright.
  3. 03Any agent can actYour agent calls Delighted through the Arc0 SDK or MCP, and so can Claude, ChatGPT and Cursor. Every call lands on the audit log.
POLICY.TS
await arc0.policies.set('delighted', {
  read: 'allow',
  write: 'ask',        // create_person
  destructive: 'deny',  // delete_person
})

# Claude Code: the same connection, one URL
$ claude mcp add --transport http arc0 \
    https://mcp.arc0.ai/u/u_8f2
04 · AUTH AND DATA

How Delighted connects.

Users add their Delighted api key on Arc0 Connect. It is encrypted in the vault, never shown to the model, and each user can rotate or revoke it at any time.

The same Delighted connection serves your agent over MCP and your own backend over REST and the proxy, so a user connects once. How Arc0 handles credentials →

AUTH
API key
CREDENTIALS
Per-tenant encrypted vault
MODEL SEES
Results only, never credentials
AUDIT LOG
Every call, on every plan
05 · WORKS WITH

Use Delighted from any agent.

Claude
ChatGPT
Cursor
Codex
VS Code
OpenAI Agents SDK
Claude Agent SDK
Vercel AI SDK
Mastra
LangGraph
07 · FAQ

Delighted and Arc0, answered.

Q01

Can I use Delighted with Claude, ChatGPT or Cursor?

Yes. Connect Delighted to Arc0 once, then add your Arc0 MCP URL to Claude, ChatGPT, Cursor, Claude Code or any other remote-MCP client. Each assistant only gets the Delighted actions you allow.

Q02

How do users connect Delighted?

Users add their Delighted api key on Arc0 Connect. It is encrypted in the vault, never shown to the model, and each user can rotate or revoke it at any time.

Q03

Which Delighted actions can my agent take?

13 in total: 7 read, 3 write and 3 destructive, such as “create or Update Person”. Your policies decide which of them each agent may call.

Q04

Can I stop my agent from deleting things in Delighted?

Yes. Actions like “delete Person” are graded destructive. Set destructive actions to deny, or to ask so the user approves each one, and blocked calls still show up on the audit log.

Q05

Can my own backend call Delighted too?

Yes. The same Delighted connection is available over REST and through the Arc0 proxy, so your product and your agent share one connection per user.

Get started

Plug Delighted into your agent.

Your users connect Delighted once, under your brand. Your agent gets 13 actions behind your policies, with every call on the record.

Free to build · MCP + REST · Audit log on every plan