Delighted for AI agents
Delighted runs Net Promoter Score surveys, letting a business collect customer feedback quickly and track sentiment without building a survey tool. Connect it once through Arc0, and your agent, or Claude, ChatGPT and Cursor, can use it through one MCP endpoint, limited to what each user approved.
What agents do in Delighted.
Check recent survey responses
List recent survey responses to see how customer sentiment has been trending.
Add a person to an email survey
Add a person to the autopilot email survey so they receive it automatically.
Confirm before deleting a person
Confirm before deleting a person, since their survey response history goes with it.
13 Delighted actions, graded by risk.
Every Delighted action is tagged read, write or destructive, so one policy covers the whole app and new actions inherit the right default.
read
7Look things up. Allowed by default.
- delighted.list_peopleList People
- delighted.list_bounced_peopleList Bounced People
- delighted.list_survey_responsesList Survey Responses
- delighted.list_unsubscribed_peopleList Unsubscribed People
- delighted.list_autopilot_sms_membershipsList Autopilot SMS Memberships
- delighted.get_autopilot_sms_configurationGet Autopilot SMS Configuration
- delighted.get_autopilot_email_configurationGet Autopilot Email Configuration
write
3Create and change things. Allow, or ask the user first.
- delighted.create_personCreate or Update Person
- delighted.add_person_to_autopilot_smsAdd Person to Autopilot SMS
- delighted.add_person_to_autopilot_emailAdd Person to Autopilot Email
destructive
3Delete, cancel or archive. Ask first, or deny outright.
- delighted.delete_personDelete Person
- delighted.delete_pending_survey_requestsDelete Pending Survey Requests
- delighted.unsubscribe_personUnsubscribe Person
Delighted in three steps.
- 01Your users connect DelightedThey add their Delighted api key on Arc0 Connect, under your brand. It goes straight into the vault.
- 02You set the rulesReads run, writes like “create or Update Person” can wait for the user, and “delete Person” can be denied outright.
- 03Any agent can actYour agent calls Delighted through the Arc0 SDK or MCP, and so can Claude, ChatGPT and Cursor. Every call lands on the audit log.
await arc0.policies.set('delighted', { read: 'allow', write: 'ask', // create_person destructive: 'deny', // delete_person }) # Claude Code: the same connection, one URL $ claude mcp add --transport http arc0 \ https://mcp.arc0.ai/u/u_8f2
How Delighted connects.
Users add their Delighted api key on Arc0 Connect. It is encrypted in the vault, never shown to the model, and each user can rotate or revoke it at any time.
The same Delighted connection serves your agent over MCP and your own backend over REST and the proxy, so a user connects once. How Arc0 handles credentials →
- AUTH
- API key
- CREDENTIALS
- Per-tenant encrypted vault
- MODEL SEES
- Results only, never credentials
- AUDIT LOG
- Every call, on every plan
Use Delighted from any agent.
Delighted and Arc0, answered.
Can I use Delighted with Claude, ChatGPT or Cursor?
Yes. Connect Delighted to Arc0 once, then add your Arc0 MCP URL to Claude, ChatGPT, Cursor, Claude Code or any other remote-MCP client. Each assistant only gets the Delighted actions you allow.
How do users connect Delighted?
Users add their Delighted api key on Arc0 Connect. It is encrypted in the vault, never shown to the model, and each user can rotate or revoke it at any time.
Which Delighted actions can my agent take?
13 in total: 7 read, 3 write and 3 destructive, such as “create or Update Person”. Your policies decide which of them each agent may call.
Can I stop my agent from deleting things in Delighted?
Yes. Actions like “delete Person” are graded destructive. Set destructive actions to deny, or to ask so the user approves each one, and blocked calls still show up on the audit log.
Can my own backend call Delighted too?
Yes. The same Delighted connection is available over REST and through the Arc0 proxy, so your product and your agent share one connection per user.
Plug Delighted into your agent.
Your users connect Delighted once, under your brand. Your agent gets 13 actions behind your policies, with every call on the record.
Free to build · MCP + REST · Audit log on every plan