BotPenguin for AI agents

BotPenguin is an AI chatbot platform that businesses use to manage WhatsApp bots, message templates, and contact segments across several channels. Connect it once through Arc0, and your agent, or Claude, ChatGPT and Cursor, can use it through one MCP endpoint, limited to what each user approved.

AI and modelsAPI keyMCP + RESTbotpenguin.com
AUDIT LOG · BOTPENGUINPOLICY: acme-support
09:41:07 · claude · u_8f2read
botpenguin.list_segments
List Segments✓ allowed · 212ms
09:41:08 · claude · u_8f2read
botpenguin.list_whatsapp_bots
List WhatsApp Bots✓ allowed · 164ms
09:41:09 · claude · u_8f2write
botpenguin.import_contacts
Import Contacts✓ approved · approved by user
EVERY BOTPENGUIN CALL, ON THE RECORD
01 · USE CASES

What agents do in BotPenguin.

01

List WhatsApp bots and templates

Read-only lookup of the WhatsApp bots and approved templates already configured on the account.

02

Import contacts into a segment

Import a batch of contacts and check which inbox segment they land in after the user approves the list.

03

Check a contact's inbox history

List a contact's recent inbox messages so the agent has context before sending them a new template.

02 · ACTIONS

6 BotPenguin actions, graded by risk.

Every BotPenguin action is tagged read, write or destructive, so one policy covers the whole app and new actions inherit the right default.

read

5

Look things up. Allowed by default.

  • botpenguin.list_segments
    List Segments
  • botpenguin.list_whatsapp_bots
    List WhatsApp Bots
  • botpenguin.list_inbox_contacts
    List Inbox Contacts
  • botpenguin.list_whatsapp_templates
    List WhatsApp Templates
  • botpenguin.get_template_dynamic_fields
    Get Template Dynamic Fields

write

1

Create and change things. Allow, or ask the user first.

  • botpenguin.import_contacts
    Import Contacts

destructive

0

Delete, cancel or archive. Ask first, or deny outright.

  • No destructive actions.
03 · HOW IT WORKS

BotPenguin in three steps.

  1. 01Your users connect BotPenguinThey add their BotPenguin api key on Arc0 Connect, under your brand. It goes straight into the vault.
  2. 02You set the rulesReads run, and writes like “import Contacts” can wait for the user to approve.
  3. 03Any agent can actYour agent calls BotPenguin through the Arc0 SDK or MCP, and so can Claude, ChatGPT and Cursor. Every call lands on the audit log.
POLICY.TS
await arc0.policies.set('botpenguin', {
  read: 'allow',
  write: 'ask',        // import_contacts
  destructive: 'deny',  
})

# Claude Code: the same connection, one URL
$ claude mcp add --transport http arc0 \
    https://mcp.arc0.ai/u/u_8f2
04 · AUTH AND DATA

How BotPenguin connects.

Users add their BotPenguin api key on Arc0 Connect. It is encrypted in the vault, never shown to the model, and each user can rotate or revoke it at any time.

The same BotPenguin connection serves your agent over MCP and your own backend over REST and the proxy, so a user connects once. How Arc0 handles credentials →

AUTH
API key
CREDENTIALS
Per-tenant encrypted vault
MODEL SEES
Results only, never credentials
AUDIT LOG
Every call, on every plan
05 · WORKS WITH

Use BotPenguin from any agent.

Claude
ChatGPT
Cursor
Codex
VS Code
OpenAI Agents SDK
Claude Agent SDK
Vercel AI SDK
Mastra
LangGraph
07 · FAQ

BotPenguin and Arc0, answered.

Q01

Can I use BotPenguin with Claude, ChatGPT or Cursor?

Yes. Connect BotPenguin to Arc0 once, then add your Arc0 MCP URL to Claude, ChatGPT, Cursor, Claude Code or any other remote-MCP client. Each assistant only gets the BotPenguin actions you allow.

Q02

How do users connect BotPenguin?

Users add their BotPenguin api key on Arc0 Connect. It is encrypted in the vault, never shown to the model, and each user can rotate or revoke it at any time.

Q03

Which BotPenguin actions can my agent take?

6 in total: 5 read, 1 write and 0 destructive, such as “import Contacts”. Your policies decide which of them each agent may call.

Q04

Can I make my agent read-only in BotPenguin?

Yes. Allow read actions and deny writes in the BotPenguin policy. Your agent can still look things up, and any write it attempts is blocked and logged.

Q05

Can my own backend call BotPenguin too?

Yes. The same BotPenguin connection is available over REST and through the Arc0 proxy, so your product and your agent share one connection per user.

Get started

Plug BotPenguin into your agent.

Your users connect BotPenguin once, under your brand. Your agent gets 6 actions behind your policies, with every call on the record.

Free to build · MCP + REST · Audit log on every plan