Bolna for AI agents

Bolna is a voice AI platform that businesses use to build conversational agents, place outbound calls, and manage the knowledge bases those agents draw on. Connect it once through Arc0, and your agent, or Claude, ChatGPT and Cursor, can use it through one MCP endpoint, limited to what each user approved.

Connect Bolna See the 35 actions ↓

AI and modelsAPI keyMCP + RESTbolna.ai

AUDIT LOG · BOLNAPOLICY: acme-support

09:41:07 · claude · u_8f2read

bolna.list_voices

List available voices✓ allowed · 212ms

09:41:08 · claude · u_8f2read

bolna.get_agent_v1

Get Agent (v1 - Deprecated)✓ allowed · 164ms

09:41:09 · claude · u_8f2write

bolna.create_agent

Create Bolna Voice AI Agent (v2)✓ approved · approved by user

09:41:12 · claude · u_8f2destructive

bolna.delete_agent_by_id

Delete agent by id✕ blocked · policy: deny

EVERY BOLNA CALL, ON THE RECORD

01 · USE CASES

What agents do in Bolna.

List an account's voice agents

Read-only list of the voice AI agents and knowledge bases already configured on the account.

Place an outbound call

Trigger an outbound phone call from a named agent after the user approves the call list.

Require approval before deleting an agent

Flag deleting an agent or knowledge base as destructive since it removes a configured voice flow.

02 · ACTIONS

35 Bolna actions, graded by risk.

Every Bolna action is tagged read, write or destructive, so one policy covers the whole app and new actions inherit the right default.

read

Look things up. Allowed by default.

bolna.list_voices
List available voices
bolna.get_agent_v1
Get Agent (v1 - Deprecated)
bolna.get_user_info
Get User Information
bolna.get_all_agents
Get all agents
bolna.list_providers
List all providers
bolna.get_knowledgebase
Get knowledgebase by ID
bolna.list_phone_numbers
List all phone numbers
bolna.get_execution_by_id
Get execution by id
bolna.list_knowledgebases
List Knowledgebases
bolna.search_phone_numbers
Search available phone numbers
bolna.list_agents_paginated
List agents (paginated)
bolna.retrieve_agent_by_id
Retrieve agent by id
bolna.retrieve_batch_details_by_id
Retrieve Batch Details by ID
bolna.fetch_all_batches_by_agent_id
Fetch all batches by agent id
bolna.retrieve_batch_execution_list
Retrieve batch execution list
bolna.retrieve_agent_execution_status
Retrieve agent execution status

+ 1 MORE

write

Create and change things. Allow, or ask the user first.

bolna.add_provider
Add Provider to Bolna
bolna.create_agent
Create Bolna Voice AI Agent (v2)
bolna.create_batch
Create Bolna Batch
bolna.update_agent
Update Bolna Voice AI Agent (v2)
bolna.create_knowledgebase
Create Bolna Knowledgebase
bolna.create_template_agent
Create Template Agent
bolna.copy_agent
Copy Bolna Agent
bolna.import_agent
Import Bolna Agent
bolna.patch_agent_v1
Partially Update Bolna Voice AI Agent (v1)
bolna.stop_agent_calls
Stop Agent Calls
bolna.stop_batch_by_id
Stop batch by id
bolna.schedule_batch_by_id
Schedule Batch by ID
bolna.make_a_phone_call_from_agent
Make an outbound phone call from agent
bolna.setup_inbound_call_for_agent
Setup inbound call for agent

destructive

Delete, cancel or archive. Ask first, or deny outright.

bolna.remove_provider
Remove Provider from Bolna Account
bolna.delete_agent_by_id
Delete agent by id
bolna.delete_batch_by_id
Delete batch by id
bolna.delete_knowledgebase
Delete Knowledgebase

03 · HOW IT WORKS

Bolna in three steps.

01Your users connect BolnaThey add their Bolna api key on Arc0 Connect, under your brand. It goes straight into the vault.
02You set the rulesReads run, writes like “create Bolna Voice AI Agent (v2)” can wait for the user, and “delete agent by id” can be denied outright.
03Any agent can actYour agent calls Bolna through the Arc0 SDK or MCP, and so can Claude, ChatGPT and Cursor. Every call lands on the audit log.

POLICY.TS

await arc0.policies.set('bolna', {
  read: 'allow',
  write: 'ask',        // create_agent
  destructive: 'deny',  // delete_agent_by_id
})

# Claude Code: the same connection, one URL
$ claude mcp add --transport http arc0 \
    https://mcp.arc0.ai/u/u_8f2

04 · AUTH AND DATA

How Bolna connects.

Users add their Bolna api key on Arc0 Connect. It is encrypted in the vault, never shown to the model, and each user can rotate or revoke it at any time.

The same Bolna connection serves your agent over MCP and your own backend over REST and the proxy, so a user connects once. How Arc0 handles credentials →

AUTH: API key
CREDENTIALS: Per-tenant encrypted vault
MODEL SEES: Results only, never credentials
AUDIT LOG: Every call, on every plan

05 · WORKS WITH

Use Bolna from any agent.

Claude

ChatGPT

Cursor

Codex

VS Code

OpenAI Agents SDK

Claude Agent SDK

Vercel AI SDK

Mastra

LangGraph

06 · RELATED

More ai and models apps.

Perplexity AI9 actions

All Images AI7 actions

AltText.ai10 actions

AltTextLab2 actions

ALL AI AND MODELS APPS →

07 · FAQ

Bolna and Arc0, answered.

Q01

Can I use Bolna with Claude, ChatGPT or Cursor?

Yes. Connect Bolna to Arc0 once, then add your Arc0 MCP URL to Claude, ChatGPT, Cursor, Claude Code or any other remote-MCP client. Each assistant only gets the Bolna actions you allow.

Q02

How do users connect Bolna?

Users add their Bolna api key on Arc0 Connect. It is encrypted in the vault, never shown to the model, and each user can rotate or revoke it at any time.

Q03

Which Bolna actions can my agent take?

35 in total: 17 read, 14 write and 4 destructive, such as “create Bolna Voice AI Agent (v2)”. Your policies decide which of them each agent may call.

Q04

Can I stop my agent from deleting things in Bolna?

Yes. Actions like “delete agent by id” are graded destructive. Set destructive actions to deny, or to ask so the user approves each one, and blocked calls still show up on the audit log.

Q05

Can my own backend call Bolna too?

Yes. The same Bolna connection is available over REST and through the Arc0 proxy, so your product and your agent share one connection per user.

Get started

Plug Bolna into your agent.

Your users connect Bolna once, under your brand. Your agent gets 35 actions behind your policies, with every call on the record.

Connect Bolna Browse all apps →

Free to build · MCP + REST · Audit log on every plan